FoundLoveHere

Refund Policy

Last updated: September 2026 · This policy is part of our Terms of Service.

Charges and billing

FoundLoveHere Boost costs $10/month for 10× profile visibility. You are charged the plan price at the start of each billing period. Taxes are shown at checkout where applicable. There are no hidden fees.

Free to use

FoundLoveHere is free to use. No card is required to sign up. You are only charged if you choose to subscribe to Boost, and we always show the price and renewal date before you pay.

Cancelling

You can cancel anytime from Profile → Manage billing. Cancelling stops all future charges; you keep paid access through the end of the current billing period, and the plan does not prorate partial months.

Refunds

Except where required by law, subscription fees are non-refundable. Because the service is delivered digitally and is immediately available, we do not offer refunds for partial months, unused time, or early cancellation.

We will issue a refund where it is legally required — for example under EU/EEA consumer-withdrawal rights or local consumer-protection law — or in our sole discretion in clear cases such as an accidental duplicate charge, a charge made after you cancelled, or a technical fault that kept you from using the service you paid for.

How to request a refund

  1. Email support@foundlovehere.com with your account email, the date and amount of the charge, and the reason for the request.
  2. We review and typically respond within 24 hours, and always within a few business days.
  3. If the refund is approved, it is returned to the original payment method. Your bank or card issuer may take 5–10 business days to show it on your statement.

Charged after cancelling?

If you were charged after cancelling, that is an error and we will refund it in full. Email support@foundlovehere.com with the billing date shown in Profile → Manage billing and we will fix it immediately.

Account actions and bans

Violations of our Community Guidelines may result in removal of content, suspension, or a permanent ban with no refund. This includes providing false identity information during verification.

Questions

For anything about billing, charges, or refunds, contact support@foundlovehere.com. See also our Terms of Service.